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Course Duration: Different duration available
Study mode: Customised
Start details: Date to be confirmed
Course Qualification: Airport Passenger Services Agents Certificate (Level 2)
Course Venue: Canterbury College , Kent, CT1 3AJ
Awarding body: NCFE
Course Description
This course aims to provide an understanding of the airline industry and to equip learners with the skills and knowledge required to be an Airport Passenger Service Agent. It will also provide learners with knowledge of customer care and how to handle the needs of airline passengers. It includes research the airport industry and the role of the airport passenger services agent, understand airport knowledge required by the airport passenger services agent, deal effectively with the processing of aircraft passengers, identify the boarding procedure for aircraft passengers, identify the procedures for decontrolling aircraft passengers and procedures involved in disembarkation of airline passengers.
Assessment method
Students will be internally assessed and externally moderated.
 Childcare provision | |
| Support for physical disabilities |
Venue Description
This college provides childcare facilities and facilities for students with physical disabilities.
Course Venue
New Dover Road
Canterbury
Kent
CT1 3AJ
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Please note reviews of Airport Passenger Service Agents Level 2 Certificate (NCFE), Kent are the subjective opinions of Hotcourses members and not of Hotcourses Ltd.
The Airport Passenger Service Agents Level 2 Certificate (NCFE) course in the UK information was verified on 23 Sep 2008.
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