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Airline and Airport Customer Care Certificate (ASET)

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Course Duration: Self paced

Study mode: Self study without attendance

Start details: To Suit The Client/Individual

Course Qualification: Certificate in Airline and Airport Customer Care

Course Venue: Self Study (United Kingdom)

Awarding body: ASET

Course Description
This course will enable the participants to develop the skills to care for air transport passengers whilst complying with exacting safety standards and procedures in force. It is suitable for any one considering employment in, or currently employed within the air travel industry. It includes the following contents: the importance of the air travel industry, passenger needs - providing a customer service experience, airline and airport customer care, creating a positive impression with passengers, solving customers' problems and key components of airline customer service.

Course Fees
£195

Assessment method
Participants will be assessed through written assignments.

Course Venue
Self Study (United Kingdom)
United Kingdom

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Please note reviews of Airline and Airport Customer Care Certificate (ASET), are the subjective opinions of Hotcourses members and not of Hotcourses Ltd.

The Airline and Airport Customer Care Certificate (ASET) course in the UK information was verified on 29 Apr 2008.

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