This course is for experienced sales professionals who wish to enhance and develop client relationships in order to build consistent revenue streams. On completion, participants will be able to identify current sales skills, both strengths and development opportunities, create a personal toolkit that can be used in a number of sales situations, identify what to include in an effective sales meeting, make use of advanced questioning skills, handle objections when they occur, successfully deal with different customer personality styles and identify what contributes to effective negotiation and influencing.