This course is aimed at all public sector managers responsible for service reviews, performance management, business process operations, improvement and the customer service experience. The contents include: implementing the lean approach in the UK public sector, the principles of lean and lean implementation, value stream and value stream mapping, managing the lean change process etc.

Additional entry requirements

None

Course options

Starting	How long	Days you attend	Tutor	Where	Class info	Price

To be confirmed	By arrangement	Customised to suit your needs.	Not specified	Can be taught anywhere in Greater London. Contact provider to agree precise meeting place.	To be agreed with provider	contact provider
*More info: Unavailable						contact provider

Subject areas

Quality Management

Training for employers

This course has been specifically designed for companies training their employees.

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UPDATED on 20 Sep 2010: "The Achieving More with Less - The Lean Approach to Delivering Public Services One-to-One" offered in Greater London by Capita Learning And Development.

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Achieving More with Less - The Lean Approach to Delivering Public Services One-to-OneCapita Learning And Development

About this course

Additional entry requirements

Course options

Subject areas

Training for employers

Reviews

Achieving More with Less - The Lean Approach to Delivering Public Services One-to-One
Capita Learning And Development