By sending this order to Hotcourses the customer agrees to be bound by these terms and conditions.
1. An order is taken as a confirmed booking. Unless the order is made by an advertising agency a contract will be formed at the moment Hotcourses acknowledges receipt of the order. Where the customer places the order and requests Hotcourses to bill their advertising agency the contract is formed with the customer and the customer remains contractually obliged to make payment in the event the advertising agency fails to pay. If an order is placed by a customer and they wish to be billed through their advertising agency, then the customer placing the booking is responsible for payment should the agency fail to pay for any reason. Cancellations will be subject to a 100% cancellation fee. Cancellation of printed products more than 3 months before publication will incur a 25% cancellation fee. All cancellations must be made in writing or email and acknowledged by Hotcourses in writing or email.
2. Most website options are for a twelve month period and start from the ‘going live’ date indicated. If no going live date is indicated then the booking will start 30 days from confirmation. If institutions fail to supply or approve their copy in time to go live on the date indicated, the twelve month chargeable period will start from the going live date indicated on this form or 30 days from confirmation if no live date is specified.
3. Where bookings are made on ‘Hotcourses Cost Per Enquiry model’, the price charged to the customer per web click, per email or other interaction will be that agreed at the point of booking. No guarantees are made by Hotcourses as to the mix of webclicks, emails or other interactions that are delivered for the budget assigned to the booking. Hotcourses reserves the right to run the advertising until the value of the booking has been delivered, beyond any date by which it was assumed delivery would have been completed at the point of booking. ‘Hotcourses cost per enquiry model’ is the term used to charge for advertising on a price per click (to the advertiser’s website) and price per emailed enquiry basis (or other interaction types agreed). Advertisers agree a budget at the time of booking, which is reduced according to the contracted price for each click and email delivered, until the budget is exhausted. Customers’ advertising will remain live until the budget has been exhausted.
It is the responsibility of the customer to ensure that their full courses database is permanently listed on Hotcourses websites for the full period of any advertising. Hotcourses reserves the right to reduce the remaining budget for delivery of enquiries pro rata for any period that the customer fails to maintain a complete listing of their available courses for any period in which advertising is live.
Hotcourses provide a platform for providers to advertise their courses, we do not guarantee sale of these courses.
4. If no copy is provided the customer permits Hotcourses to take images and text from the institutions website and / or prospectus to facilitate the order. In the event that the institution does not own the images and text taken from the website, the institution will indemnify Hotcourses against any and all copyright and/or intellectual property claims brought by the owners of the images and texts in the event of any subsequent publication. Should a booking remain incomplete due to the client not providing the requested information, and it not being available on their website, full payment of the order value is still due.
5. If required banner and press advertising can be made up by Hotcourses Ltd for an agreed charge. The minimum charge is £150.
6. All prices exclude VAT. If your institution is VAT exempt, please send us a VAT exemption certificate or letter and your invoice will be sent without VAT.
7. Invoices are issued on receipt of the order.
8. Translated content bookings are only allowed in conjunction with equivalent English version.
9. A maximum of two sets of amendments may be made to profiles in one year. However an unlimited amount of changes to English copy can be made by advertisers via www.myhotcourses.com
10. The institution shall ensure that it owns the copyright and all other intellectual property rights in any information that it provides to Hotcourses for subsequent publication.
11. The agreement is governed by the law of England and Wales and any dispute is subject to the exclusive jurisdiction of the Courts and Tribunals of England and Wales. Hotcourses have the right to instigate enforcement action abroad where there is likelihood of recovery of debt from a business or individual. In this situation the customer is liable for these costs including staff travel.
12. As an existing customer, you agree to being sent periodic updates on our products and services. The option to opt-out will be included in all related correspondence.
13. Payment terms are 30 days from date of invoice or publication whichever is the earlier. For package deals, where multiple publication and/or web bookings create a volume discount, payment will be required in staged phases starting from date of first publication or first web booking, whichever is the earlier. Hotcourses can where appropriate charge interest on overdue payments at a rate of 8% plus the current reference rate.
14. In the event that the Institution cancels, does not pay as agreed or for any reason is unable to accept enquiries from a cost per enquiry booking (eg the institution is not running courses) this may result in the removal of profile from our website/s. Should not all the booked guaranteed enquiries be fulfilled by this time the full outstanding booking value is still due and payable.