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32 Telephone techniques courses in the UK

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mlp training profile who offer Telephone Techniques courses  in the UK

Training Winners Since 1990Founded in 1990, MLP Training brings you over 25 years of training expertise. See courses in Manchester

(5.0)
3 reviews
Recent reviews of this course provider

Great Training Course!

Brillaint Course (http://www.mlptraining.co.uk/course/4/Goal_Setting___Time_Mana...more

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From£450 Instant book

This course could seriously increase the number of Sales Appointments you get on your first call. Now you can turn your phone into an Appointment Making Machine, Increase your Appointments, Increase...more

Duration: 1 day

Full time

Course Provider Diploma/Certificate/Award

From£450 Instant book
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training works profile who offer Telephone Techniques courses In the UK

Engaging staff and management training to help your people be more effective at work. You'll be happy, or we wont invoice you.

From£500

The purpose of this cost effective, enjoyable, interactive workshop is to enable delegates to offer a warm, professional service over the phone. The day will be a mixture of theory, discussion and...more

Duration: Variable

Different times are available for this course

Certificate of Attendance

From£500

Introduction to Ptp Training And Marketing Ltd

About course provider

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Introduction to Ptp Training And Marketing Ltd

About course provider

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ptp training and marketing ltd profile who offer Telephone Techniques courses In the UK

PTP runs 100's of short courses in Management, Sales in London, Edinburgh, Manchester, Leeds, Bristol, Nottingham & Birmingham and on-site.

From£468 Instant book

This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas. Telephone...more

Duration: Variable

Beginner

Different times are available for this course

Certificate of Attendance

From£468 Instant book

Introduction to Cosensa Learning & Development Ltd

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cosensa learning & development ltd profile who offer Telephone Techniques courses In the UK

“Education is the kindling of a flame, not the filling of a vessel.” ― Socrates

From£414 Instant book

This course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will be shown how to master the essential communication skills to ensure clients...more

Duration: Variable

Beginner

Different times are available for this course

Certificate of Attendance

From£414 Instant book

Introduction to Central Sussex College

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central sussex college profile who offer Telephone Techniques courses In the UK

Central Sussex College is a further education college, providing sixth form, professional skills development courses and apprenticeships.

(4.0)
153 reviews
Recent reviews of this course provider

Boring

Excellent....more

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From£200

In this course delegates will gain an appreciation that great telephone service can make your company stand out from the crowd. The course will give them an opportunity to reflect on their telephone...more

Duration: 1 day

Full time

Course Provider Diploma/Certificate/Award

From£200
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Pitman Training-Hounslow
From£285 Instant book

Telephone Techniques- Seminar: This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication skills....more

Duration: 1 day

Full time

Course Provider Diploma/Certificate/Award

From£285 Instant book
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Pitman Training (Brighton)
From£280 Instant book

Telephone Techniques- Seminar: This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication...more

Duration: 1 day

Different times are available for this course

Course Provider Diploma/Certificate/Award

From£280 Instant book
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r2 training
R2 Training
(4.7)
35 reviews
Recent reviews of this course provider

Exactly what I hoped it would be.

Booked this course after being promoted inside a small company to a junior manag...more

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This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 other users who have taken the time to post a review on Hotcourses

From£240 Instant book

A one day Telephone Techniques Training Course designed to develop and maintain Customer relationships. Introduces the Qualities and Key Skills required for success. Learn how to project the correct...more

Duration: Variable

Beginner

Different times are available for this course

Certificate of Attendance

From£240 Instant book
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From£354 Instant book

If you or your staff have to deal with customers both face to face or over the telephone then effective Customer Care training is essential in enabling you to develop a Customer Caring or ‘Customers...more

Duration: 1 day

Beginner

Full time

Certificate of Attendance

From£354 Instant book
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Designated Associates
(4.6)
47 reviews
Recent reviews of this course provider

Marketing Basics

Good subject matter, teaching and approach to the subject. The course matter ...more

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Trusted provider
Top rated provider

This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 other users who have taken the time to post a review on Hotcourses

From£114 Instant book

Make a major impact on business success. Maximise impact over the phone by building a great rapport with clients. Delegates will learn how to exceed people's expectations through building skills in...more

Duration: 6 hours

Beginner

Full time

No Qualification

From£114 Instant book
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Seal Enterprises Training
From£238.80

Course Content • The positive language, The power of a good attitude • Solving the customer’s problem • Building customer loyalty, projecting a professional image, building rapport, voice...more

Duration: Variable

Intermediate

Different times are available for this course

Certificate of Attendance

From£238.80
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T'Mahlee Hair and Beauty Academy Limited
£350From£300

About this course To teach learners the importance of a good telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital...more

Duration: 1 Day

Part time day

Certificate of Attendance

£350From£300
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Pitman Training Birmingham
From£349

Telephone Techniques- Seminar: This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication...more

Duration: 1 day

Full time

Course Provider Diploma/Certificate/Award

From£349
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Track Training Services (Uk) Ltd
From£99

Workshop Title: Professional Telephone Techniques Who Should Attend: All team members who are responsible for making/receiving telephone calls from internal or external customers, clients or end...more

Duration: 1.0 day

Beginner

Full time

Certificate of Attendance

From£99
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Agility People Services Limited
From£1,523

Duration : To be arranged Course description This course is for Customer Service Clerks, Receptionists, Company first line contacts and for trainees wanting to upgrade their telephone skills and...more

Duration: 1 Day

Customised

Course Provider Diploma/Certificate/Award

From£1,523
Add to shortlist
From£395

Business Benefit :- Telephones play a huge part in communication, both internally and externally for any organisation. They also play a big part in the image people form about an organisation. Good...more

Duration: Variable

Different times are available for this course

No Qualification

From£395
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From£418.80

To raise the awareness of customer service on the telephone and assist delegates in providing telephone service excellence. Learning Outcomes · Understand the importance, and use of, the telephone...more

Duration: 1 day

Full time

No Qualification

From£418.80
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ABC Training Solutions Ltd
From£570

Delegate comments “The course was very interactive and hence interesting” “Bryan has in-depth knowledge of the subject area and delivered it very well” “A very good telephone skills...more

Duration: 1 day

Multiple levels

Customised

No Qualification

From£570
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Trancendent Training
From£425

Face to face selling is one thing, you can observe your client, you can watch their reactions, you can see from their body language and demeanour that they are responding to your pitch or they have an...more

Duration: 1 day

Customised

No Qualification

From£425

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