/
/

35 Call centre training in the UK

Filter your results
More options Less options

Most info

Introduction to Kirklees College

About course provider

Request info Visit website

Add to shortlist
kirklees college profile who offer Call Centre Training courses  in the UK
(4.0)
7 reviews
Recent reviews of this course provider

great photography degree!!!

great course run by tutors who have up to date knowledge. Huge studio and cool d...more

See all reviews
This course might be free

As an intermediate apprentice you will learn the key concepts of contact centre operations. These could involve technical skills to operate the communication technology, knowledge skills needed to...more

Duration: 18 months

Intermediate

Full time

Apprenticeship

This course might be free

Introduction to Bright Solutions Global Plc

About course provider

Request info Visit website

Add to shortlist
bright solutions global plc profile who offer Call Centre Training courses In the UK

Now offering a Unique Exclusive Public Schedule of Software Development and Management Courses in Canary Wharf - Bright Solutions Global PLC

From£1,200

Course Overview Call Centers are here to stay, although their livelihood depends on sophisticated operations and well trained agents who can get through to people. This three day, comprehensive sales...more

Duration: 1 day

Intermediate

Customised

Certificate of Attendance

From£1,200

Introduction to Brentwood Open Learning College

About course provider

Request info Visit website

Add to shortlist
brentwood open learning college profile who offer Call Centre Training courses In the UK Online course

Brentwood Open Learning College or BOLC offers a variety of affordable accredited online courses across diverse subject categories.

(4.6)
11 reviews
Recent reviews of this course provider

Excellent Course- Great Support

I have recently completed Diploma in Forensic Accounting with Brentwood Open Lea...more

See all reviews
From£316 Instant book

Course Details Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. Course Syllabus This course...more

Duration: Variable

Intermediate

Course Provider Diploma/Certificate/Award

Online course From£316 Instant book

Introduction to Churchill Square Consulting Ltd

About course provider

Request info Visit website

Add to shortlist
churchill square consulting ltd profile who offer Call Centre Training courses In the UK Online course

Inspiring and informative soft skills courses that can be delivered by elearning, distance learning or instructor led.

From£49 Instant book

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This course will help call center agents learn to make the...more

Duration: Variable

Multiple levels

Course Provider Diploma/Certificate/Award

Online course From£49 Instant book

Introduction to Ptp Training And Marketing Ltd

About course provider

Request info Visit website

Introduction to Ptp Training And Marketing Ltd

About course provider

Request info Visit website

Add to shortlist
ptp training and marketing ltd profile who offer Call Centre Training courses In the UK

PTP runs 100's of short courses in Management, Sales in London, Edinburgh, Manchester, Leeds, Bristol, Nottingham & Birmingham and on-site.

From£468 Instant book

This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a...more

Duration: Variable

Beginner

Different times are available for this course

Certificate of Attendance

From£468 Instant book

Introduction to Courses For Success

About course provider

Request info Visit website

Introduction to Courses For Success

About course provider

Request info Visit website

Add to shortlistShortlisted by 19 people
courses for success profile who offer Call Centre Training courses In the UK
Online course

Courses For Success offers over 1000 online courses allowing to study from anywhere in the world, anytime!

(4.9)
148 reviews
Recent reviews of this course provider

Easy to follow

Well presented short course easy read content. Parts of the wording in question...more

See all reviews
Trusted provider
Top rated provider

This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 other users who have taken the time to post a review on Hotcourses

From£89 Instant book

Learn How To Develop and Implement Call Centre Training A well-trained Call Center is the heart of any operation.  Call center employees who know how to handle the great variety of situations that...more

Duration: Variable

Course Provider Diploma/Certificate/Award

Online course From£89 Instant book

Introduction to Oxford Home Study

About course provider

Request info Visit website

Add to shortlist
oxford home study profile who offer Call Centre Training courses In the UK Online course

Oxford Home Study College is a renowned global distance learning institute dedicated to providing accredited courses across the world.

(4.6)
13 reviews
Recent reviews of this course provider

Cost effective

I have received my certificate today. I want to personally advice people to enr...more

See all reviews
From£385 Instant book

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This course will help call centre agents learn to make the...more

Duration: Variable

Intermediate

Course Provider Diploma/Certificate/Award

Online course From£385 Instant book

Introduction to City College Plymouth

About course provider

Request info Visit website

Add to shortlist
city college plymouth profile who offer Call Centre Training courses In the UK

Whether you’re still schooling, considering a degree, or looking to improve work skills, our college’s a great place to gain suitable qualifications.

(4.7)
9 reviews
Recent reviews of this course provider

Performing Arts at City College Plymouth!! <3

I really enjoyed attending the Btec National Diploma in Performing Arts at City ...more

See all reviews
This course might be free

The contact centres industry is one of the fastest growing in the UK, with job opportunities in most cities. As a contact centre apprentice, you could find yourself working for a huge variety of...more

Duration: 2 years

Intermediate

Full time

Apprenticeship

This course might be free
Add to shortlist
scholars school system
Scholars School System
From£50 Instant book

Level 3 Diploma in Contact Centre Operations In this course, the following are the Mandatory units: Comply with Health and Safety; Procedures in a Contact Centre; Develop Personal and Organisational...more

Duration: 2 months

Multiple levels

Part time

NVQ and relevant components

From£50 Instant book

Introduction to Central Sussex College

About course provider

Request info Visit website

Add to shortlist
central sussex college profile who offer Call Centre Training courses In the UK

Central Sussex College is a further education college, providing sixth form, professional skills development courses and apprenticeships.

(4.0)
153 reviews
Recent reviews of this course provider

Boring

Excellent....more

See all reviews
This course might be free

In this course the Mandatory units include: Comply with health and safety procedures in a contact centre; Develop personal and organisational effectiveness in a contact centre. Students will also study...more

Duration: Variable

Advanced

Customised

NVQ and relevant components

This course might be free

Introduction to Eastleigh College

About course provider

Request info Visit website

Add to shortlist
eastleigh college profile who offer Call Centre Training courses In the UK

We offer full-time and part-time courses for everyone; from adult education and apprenticeships to technical and professional courses for 14-18's.

(3.2)
6 reviews
Recent reviews of this course provider

Jewellery evening classes

I have attended the beginners and subsequently the advanced courses and have fou...more

See all reviews
This course might be free

In this course, students must achieve 28 credits, the Mandatory units are: Improve Personal Effectiveness at Work in a Contact Centre Comply with Health and Safety Procedures in a Contact Centre. Once you...more

Duration: Variable

Intermediate

Customised

Apprenticeship

This course might be free
Add to shortlist

Learn to administer and configure the system and user features of Avaya Aura Call Center Elite. Avaya Aura® Call Center Elite features are used to accomplish call routing and vectoring solutions for...more

Duration: Variable

Intermediate

Different times are available for this course

Professional Qualification

From£1,194 Instant book
Add to shortlist
Online course
From£35

Head over to Udemy for the final price

Dealing with customers over the phone is a highly valuable skills to have in any professional's skill-set, and Call Centre Training will help develop and improve those skills for both newbies and...more

Duration: 1 hour

Multiple levels

Certificate of Attendance

Online course From£35

Head over to Udemy for the final price

Add to shortlist
Online course
From£110.40 Instant book

Who speaks for your organization? The MD? CEO? Or is it a Customer Service Representative (CSR) answering the telephone? The Call Centre Success training course from LearnKey will help new reps increase...more

Duration: Variable

Beginner

Course Provider Diploma/Certificate/Award

Online course From£110.40 Instant book
Add to shortlist
Seal Enterprises Training
From£238.80

Course Content • Questioning techniques • Opening questions • Questions to establish a need • Committal & tie downs • Benefit selling • Closing the sale • Recognising buying...more

Duration: Variable

Intermediate

Different times are available for this course

Certificate of Attendance

From£238.80
Add to shortlist
Babcock International Group
This course might be free

This qualification is suitable for those staff whose contact centre role requires well developed behavioural competence and for whom there is some limited scope for independent decision making and bringing...more

Duration: Variable

Intermediate

Customised

NVQ and relevant components

This course might be free
Add to shortlist
Agility People Services Limited
From£1,523

This course is for Customer Service Clerks, Receptionists, Company first line contacts and for trainees wanting to upgrade their telephone skills and marketing skills to be able to sell over the...more

Duration: 1 year

Customised

Course Provider Diploma/Certificate/Award

From£1,523
Add to shortlist
Darlington College
(5.0)
1 review
Recent reviews of this course provider

professional and helpful staff

An excellent progression from level 2 and put over in a way that excites and mot...more

See all reviews
This course might be free

This course offers cross-sector qualifications encompassing a broad range of competencies from the contact centre environment, including organizations within the private and public sectors, allowing them...more

Duration: 1 year

Intermediate

Different times are available for this course

Apprenticeship

This course might be free
Add to shortlist
This course might be free

The employer will sign an Apprenticeship Agreement. The college will complete a Health & Safety Advisory visit at the learners usual place of work. The employer pays the apprentice wage. From 1st October...more

Duration: 10 months

Intermediate

Full time

Apprenticeship

This course might be free
Add to shortlist
Online course
Stonebridge Associated Colleges
(4.8)
198 reviews
Recent reviews of this course provider

Great course, excellent support

Shortly after starting a new job as a shop manager it was suggested that I compl...more

See all reviews
Trusted provider
Top rated provider

This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 other users who have taken the time to post a review on Hotcourses

From£699.99

Certificate in Contact Centre Operations (QCF) Level 3 Enrol on a nationally recognised qualification that focuses on job satisfaction and career progression. The HABC Level 3 Certificate in Contact...more

Duration: Variable

Beginner

Other regulated/accredited qualification

Online course From£699.99
1 - 20 of 21 results

OUR GUIDE

Ever dreamt of working in investment banks, Merrill Lynch or in the foreign exchange market? The money’s good and the work’s challenging, but of course, you need to build a strong foundation in accounting and finance first. Browse...

FUN STUFF

We’ve all asked the accounting team a stupid question and been met with the wide eye stare of disbelief. In fact, in the few months when the Hotcourses editorial team shared a table with finance, we learnt a lot from each other. They learnt we had...