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19 Call centre training in the UK

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Introduction to Kirklees College

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kirklees college profile who offer Call Centre Training courses  in the UK
(4.0)
7 reviews
Recent reviews of this course provider

great photography degree!!!

great course run by tutors who have up to date knowledge. Huge studio and cool d...more

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This course might be free

As an intermediate apprentice you will learn the key concepts of contact centre operations. These could involve technical skills to operate the communication technology, knowledge skills needed to...more

Duration: 18 months

Intermediate

Full time

Apprenticeship

This course might be free

Introduction to Bright Solutions Global Plc

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bright solutions global plc profile who offer Call Centre Training courses In the UK

Now offering a Unique Exclusive Public Schedule of Software Development and Management Courses in Canary Wharf - Bright Solutions Global PLC

From£1,200

Course Overview Call Centers are here to stay, although their livelihood depends on sophisticated operations and well trained agents who can get through to people. This three day, comprehensive sales...more

Duration: 1 day

Intermediate

Customised

Certificate of Attendance

From£1,200

Introduction to Ptp Training And Marketing Ltd

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Introduction to Ptp Training And Marketing Ltd

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ptp training and marketing ltd profile who offer Call Centre Training courses In the UK

PTP runs 100's of short courses in Management, Sales in London, Edinburgh, Manchester, Leeds, Bristol, Nottingham & Birmingham and on-site.

From£468 Instant book

This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a...more

Duration: Variable

Beginner

Different times are available for this course

Certificate of Attendance

From£468 Instant book

Introduction to City College Plymouth

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city college plymouth profile who offer Call Centre Training courses In the UK

Whether you’re still schooling, considering a degree, or looking to improve work skills, our college’s a great place to gain suitable qualifications.

(4.7)
9 reviews
Recent reviews of this course provider

Performing Arts at City College Plymouth!! <3

I really enjoyed attending the Btec National Diploma in Performing Arts at City ...more

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This course might be free

The contact centres industry is one of the fastest growing in the UK, with job opportunities in most cities. As a contact centre apprentice, you could find yourself working for a huge variety of...more

Duration: 2 years

Intermediate

Full time

Apprenticeship

This course might be free

Introduction to Central Sussex College

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central sussex college profile who offer Call Centre Training courses In the UK

Central Sussex College is a further education college, providing sixth form, professional skills development courses and apprenticeships.

(4.0)
153 reviews
Recent reviews of this course provider

Boring

Excellent....more

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This course might be free

In this course the Mandatory units include: Comply with health and safety procedures in a contact centre; Develop personal and organisational effectiveness in a contact centre. Students will also study...more

Duration: Variable

Advanced

Customised

NVQ and relevant components

This course might be free
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This course is designed for personnel responsible for administering and managing Avaya Aura� Contact Center Administration. In this course, you will learn how to access Contact Center Manager...more

Duration: Variable

Intermediate

Different times are available for this course

Professional Qualification

From£2,514 Instant book
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Scholars School System
From£450

Level 3 Diploma in Contact Centre Operations In this course, the following are the Mandatory units: Comply with Health and Safety; Procedures in a Contact Centre; Develop Personal and Organisational...more

Duration: 2 months

Multiple levels

Part time

NVQ and relevant components

From£450
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Agility People Services Limited
From£1,523

This course is for Customer Service Clerks, Receptionists, Company first line contacts and for trainees wanting to upgrade their telephone skills and marketing skills to be able to sell over the...more

Duration: 1 year

Customised

Course Provider Diploma/Certificate/Award

From£1,523
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Seal Enterprises Training
From£238.80

Course Content • Questioning techniques • Opening questions • Questions to establish a need • Committal & tie downs • Benefit selling • Closing the sale • Recognising buying...more

Duration: Variable

Intermediate

Different times are available for this course

Certificate of Attendance

From£238.80
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This course might be free

The employer will sign an Apprenticeship Agreement. The college will complete a Health & Safety Advisory visit at the learners usual place of work. The employer pays the apprentice wage. From 1st October...more

Duration: 10 months

Intermediate

Full time

Apprenticeship

This course might be free

OUR GUIDE

Ever dreamt of working in investment banks, Merrill Lynch or in the foreign exchange market? The money’s good and the work’s challenging, but of course, you need to build a strong foundation in accounting and finance first. Browse...

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We’ve all asked the accounting team a stupid question and been met with the wide eye stare of disbelief. In fact, in the few months when the Hotcourses editorial team shared a table with finance, we learnt a lot from each other. They learnt we had...

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