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46 Business telephone techniques courses in the UK

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mlp training profile who offer Business Telephone Techniques courses  in the UK

Training Winners Since 1990Founded in 1990, MLP Training brings you over 25 years of training expertise. See courses in Manchester

(5.0)
3 reviews
Recent reviews of this course provider

Great Training Course!

Brillaint Course (http://www.mlptraining.co.uk/course/4/Goal_Setting___Time_Mana...more

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From£450 Instant book

This course could seriously increase the number of Sales Appointments you get on your first call. Now you can turn your phone into an Appointment Making Machine, Increase your Appointments, Increase...more

Duration: 1 day

Short (less than 7 days)

Course Provider Diploma/Certificate/Award

From£450 Instant book

Introduction to The City College

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the city college profile who offer Business Telephone Techniques courses In the UK Online course

The City College is an independent institution of further and higher education catering for local and international students.

(3.8)
19 reviews
Recent reviews of this course provider

Analysing Information

A difficult topic broken down to a level which made it easy to take in. The scen...more

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From£45 Instant book

Enrolment Duration: 3 months Hours of Training: 2 hours Overview In order to deliver good customer service you must be able to effectively communicate with your customer using the telephone....more

Duration: Variable

No Qualification

Online course From£45 Instant book

Introduction to Globaledulink Ltd

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Introduction to Globaledulink Ltd

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globaledulink ltd profile who offer Business Telephone Techniques courses In the UK
Online course

Global Edulink, UK's No.1 Vocational & Professional course provider.

(4.5)
20 reviews
Recent reviews of this course provider

Great Opportunity

The course has been much more exposing than i had thought, simply thought and ea...more

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From£49 Instant book

Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma courses cover professional telephone techniques and call handling etiquette, with...more

Duration: Variable

Intermediate

Course Provider Diploma/Certificate/Award

Online course From£49 Instant book
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training works profile who offer Business Telephone Techniques courses In the UK

Engaging staff and management training to help your people be more effective at work. You'll be happy, or we wont invoice you.

From£500

The purpose of this cost effective, enjoyable, interactive workshop is to enable delegates to offer a warm, professional service over the phone. The day will be a mixture of theory, discussion and...more

Duration: Variable

Different times are available for this course

Certificate of Attendance

From£500

Introduction to Ptp Training And Marketing Ltd

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Introduction to Ptp Training And Marketing Ltd

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ptp training and marketing ltd profile who offer Business Telephone Techniques courses In the UK

PTP runs 100's of short courses in Management, Sales in London, Edinburgh, Manchester, Leeds, Bristol, Nottingham & Birmingham and on-site.

From£300 Instant book

The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It...more

Duration: Variable

Beginner

Different times are available for this course

Certificate of Attendance

From£300 Instant book

Introduction to Cosensa Learning & Development Ltd

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cosensa learning & development ltd profile who offer Business Telephone Techniques courses In the UK

“Education is the kindling of a flame, not the filling of a vessel.” ― Socrates

From£414 Instant book

This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their...more

Duration: Variable

Advanced

Different times are available for this course

Certificate of Attendance

From£414 Instant book

Introduction to Reception Academy

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Introduction to Reception Academy

About course provider

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reception academy profile who offer Business Telephone Techniques courses In the UK
Online course

With connections to numerous major Hotel brands we have a 95% employment success rate upon completion of the 4 Week Hotel Receptionist & Opera Course

(4.8)
12 reviews
Recent reviews of this course provider

Do not hesitate to take the opportunity to learn with Reception Academy and find a job

Thank you Reception Academy for all your support and for your dedication!!It was...more

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From£17.95

This fantastic online training course on telephone handling is ideal for anyone that works in a service environment wanting to improve their telephone skills or planing to start a career in the...more

Duration: Variable

Certificate of Attendance

Online course From£17.95

Introduction to Central Sussex College

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central sussex college profile who offer Business Telephone Techniques courses In the UK

Central Sussex College is a further education college, providing sixth form, professional skills development courses and apprenticeships.

(4.0)
153 reviews
Recent reviews of this course provider

Boring

Excellent....more

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From£200

In this course delegates will gain an appreciation that great telephone service can make your company stand out from the crowd. The course will give them an opportunity to reflect on their telephone...more

Duration: 1 day

Short (less than 7 days)

Course Provider Diploma/Certificate/Award

From£200
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Pitman Training (Brighton)
From£280 Instant book

Telephone Techniques- Seminar: This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication...more

Duration: 1 day

Different times are available for this course

Course Provider Diploma/Certificate/Award

From£280 Instant book
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Online course
From£20

Head over to Udemy for the final price

Speaking on the Telephone: Confidently Speak on the Phone Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. You can be relaxed, authoritative and easy...more

Duration: 42 mins

Multiple levels

Certificate of Attendance

Online course From£20

Head over to Udemy for the final price

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Pitman Training-Hounslow
From£285 Instant book

Telephone Techniques- Seminar: This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication skills....more

Duration: 1 day

Short (less than 7 days)

Course Provider Diploma/Certificate/Award

From£285 Instant book
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R2 Training
(4.7)
35 reviews
Recent reviews of this course provider

Exactly what I hoped it would be.

Booked this course after being promoted inside a small company to a junior manag...more

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Trusted provider
Top rated provider

This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 other users who have taken the time to post a review on Hotcourses

From£240 Instant book

A one day Telephone Techniques Training Course designed to develop and maintain Customer relationships. Introduces the Qualities and Key Skills required for success. Learn how to project the correct...more

Duration: Variable

Beginner

Different times are available for this course

Certificate of Attendance

From£240 Instant book
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Designated Associates
(4.6)
47 reviews
Recent reviews of this course provider

Marketing Basics

Good subject matter, teaching and approach to the subject. The course matter ...more

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Trusted provider
Top rated provider

This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 other users who have taken the time to post a review on Hotcourses

From£114 Instant book

Telephone Skills 1-Day Course Course Aims: Delegates will learn the skills to assess client needs over the telephone in order to promote interest, enable and facilitate decisions and to...more

Duration: 6 hours

Beginner

Short (less than 7 days)

No Qualification

From£114 Instant book
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Online course
Virtual College
(4.0)
2 reviews
Recent reviews of this course provider

A Taster

A great insight to changes within Social Housing, a must for all tenants and emp...more

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From£36 Instant book

This course has been produced in partnership with Liquid Voice and is designed for those involved in improving customer service and implementing best practice across the business. The course will guide...more

Duration: 1 hour

Course Provider Diploma/Certificate/Award

Online course From£36 Instant book
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Online course
From£67.20 Instant book

Are you confident that your company is projecting the best first impression when answering the phone? Making the wrong impression over the phone can discourage customers. This video shows the right...more

Duration: Variable

Beginner

Course Provider Diploma/Certificate/Award

Online course From£67.20 Instant book
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Online course
The Lund-Brunnemer Centre For The Mind
From£149 Instant book

One-To-One Interview Coaching/Training Over the last few years job interviews and assessments have become more demanding and challenging. Employers are expectig a lot from the candidates and the...more

Duration: Variable

No Qualification

Online course From£149 Instant book
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From£354 Instant book

If you or your staff have to deal with customers both face to face or over the telephone then effective Customer Care training is essential in enabling you to develop a Customer Caring or ‘Customers...more

Duration: 1 day

Beginner

Short (less than 7 days)

Certificate of Attendance

From£354 Instant book
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T'Mahlee Hair and Beauty Academy Limited
From£350

About this course To teach learners the importance of a good telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital...more

Duration: 1 Day

Part time day

Certificate of Attendance

From£350
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Seal Enterprises Training
From£238.80

Course Content • The positive language, The power of a good attitude • Solving the customer’s problem • Building customer loyalty, projecting a professional image, building rapport, voice...more

Duration: Variable

Intermediate

Different times are available for this course

Certificate of Attendance

From£238.80
Add to shortlist
Pitman Training Birmingham
From£349

Telephone Techniques- Seminar: This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and needs to develop their telephone communication...more

Duration: 1 day

Short (less than 7 days)

Course Provider Diploma/Certificate/Award

From£349
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