Duration: 6 days
Other regulated/accredited qualification
Suggested subject - Customer Service
Further your professional development by taking a short course with LCT - the UK's leading corporate training provider.
This course has been designed for those who understand the importance of improving their customer service in the long term and is suited to those who deal with managing customer service or customer...more
Duration: 1 week
Certificate of Attendance
Based in Hertfordhsire, West Herts College offers students a range of career-focused full-time courses, degrees, apprenticeships, and HNDs.
In this course these skills could involve improving customer satisfaction, team leading, improving customer loyalty, gathering and analysing customer feedback, processing complaints and reliable customer...more
We offer a huge range of subjects and courses at a number of different levels such as accounting, business, child care, catering and hospitality.
This course is aimed at students aged 16 and over who would like to pursue a vocational career and gain a formal qualification. Any employment is challenging and an apprenticeship carries the extra...more
Duration: 12 months
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This course is for those who enjoying working in a customer facing role and regularly dealing with members of the public. Your duties in most cases will be making sure that customers are dealt with in a...more
Duration: 18 months
In this course, you will understand how to target your customers with the right message, at the right time in the right way and measure what is and isn't working....more
Duration: 3 days
‘Doo-doo-do-do-dooo… I’m lovin’ it!’ – remind you of anything? Double cheeseburger with fries perhaps? Advertising is about positioning a product in a way that makes people want to buy it or find out more about...
Some of the best adverts can see some simple, but the creative development and research can be considerable and extensive. Find out some of the stories behind the best-loved adverts. Levis 501s ‘Laundrette’, 1985 Such...