10 Call centre training in Birmingham

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Scholars School System

Level 3 Diploma in Contact Centre Operations In this course, the following are the Mandatory units: Comply with Health and Safety; Procedures in a Contact Centre; Develop Personal and Organisational...more

Duration: 2 months

Multiple levels

Part time

NVQ and relevant components

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This course is designed for personnel responsible for administering and managing Avaya Aura� Contact Center Administration. In this course, you will learn how to access Contact Center Manager...more

Duration: Variable


Different times are available for this course

Professional Qualification



Ever dreamt of working in investment banks, Merrill Lynch or in the foreign exchange market? The money’s good and the work’s challenging, but of course, you need to build a strong foundation in accounting and finance first. Browse...


We’ve all asked the accounting team a stupid question and been met with the wide eye stare of disbelief. In fact, in the few months when the Hotcourses editorial team shared a table with finance, we learnt a lot from each other. They learnt we had...