Reception Academy

12 reviews
Recent reviews of this course provider

Do not hesitate to take the opportunity to learn with Reception Academy and find a job

Thank you Reception Academy for all your support and for your dedication!!It was...more

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Course provider overview


Introduction to Reception Academy

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'With connections to numerous major Hotel brands we have a 95% employment success rate upon completion of the 4 Week Hotel Receptionist & Opera Course...'

Introduction to Reception Academy

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95% of our students find employment after completing our 4 Week Hotel Receptionist & Opera V5 course. This is also the result of our connection to over 800 Hotels in and around London.

Reception Academy was founded in 2008 with the main objective of providing Hotels with exceptionally skilled staff in all departments. During these times in the Hospitality Industry it became apparent that the majority of applications coming through for Front office positions were rejected due to lack of experience. Whilst some applicants seemed to have the passion and desire to work in Hotels, lack of knowledge and skills would prevent them from getting to or passed the interview section. Even those with Hospitality Management Degrees seemed to only bring with them an overall understanding of Hotels but no practical skills required for Front desk positions.

With student University fees increasing rapidly and lack of affordable practical courses that would give those passionate individuals an opportunity to start a new career, The Hotel Receptionist and Opera Training Course was created. Using state of the art equipment all our Hospitality courses take place from our training center located in the heart of London.

Employment Opportunities Upon Completion 

In order to ensure our graduates find work in Hotels in the UK and abroad, we worked in conjunction with Hotels to create a course based on their requirements when hiring Front of house team members.

We also offer a free introduction service to Hotels, where our graduates’ profiles can be seen by Hotels looking to employ skilled professionals for their properties. Continuous close collaboration with London Hotels guarantees the training provided is to the highest standard, furthermore our instructors are trained professionals who themselves have worked in successful hotels for years.

At Reception Academy we believe that passion, hard work and a solid basic knowledge will give everyone the ideal opportunity to be successful in life. 

Training Courses

Reception Academy offers a number of Hospitality courses catering for every level of skill and experience: from introductory courses covering the basics of Hotel Receptionist to learning and development right up to managerial courses.

Skills to help get a job in Hotels

During most our courses, such as the 4 week Hotel Receptionist & Opera V5 course we offer 2 Days Recruitment Workshop, including creating Industry-Specific CVs, Hospitality Interview Skills & Preparation, Grooming Standard Polices, Expertise of the Market, which give you the knowledge and confidence to find employment in Hotels of your choice.

Why Reception Academy 

  • We only use the latest technology
  • No hidden costs
  • Bright airy training rooms with natural day light
  • Maximum of 17 students per class
  • Hands on training using a dedicated laptop per student
  • Practical training using props and equipment
  • Fun interactive exercises
  • Hotel and Reception Academy CV which stand out from other CVs
  • Handy central London location
  • Help and support along the way and after completion of the training
  • Trainers with years of experience in the industry
  • Close and strong network with Hotels
  • Caring and helpful staff

What do graduates think about Reception Academy?

We encourage you to follow us on Facebook to see what graduates are saying about us or to read the reviews on our website.

Course reviews at this provider

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Do not hesitate to take the opportunity to learn with Reception Academy and find a job
by Nat - February 2016

Thank you Reception Academy for all your support and for your dedication!!It was an amazing experience!! Tomorrow is my first day as a Receptionist at Park Plaza and I cannot be happier with the decision to join this course.From the first moment when I contacted the team to the last moment when I got my job... the amazing team ..their support and their passion has just left me with only good memories and of course the graduation ceremony was better than the one from my uni lol even my certifcate looks nicer.. thank you thank you guys you are realy amazing

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2 Hotcourses user(s) found the following review helpful.
Class of August 2012 - Martin Sepko
by Martins - September 2012

Good, proficient course! Was trained everything that receptionist has to know plus more! All classes where easy to understand and fun! Got the job in first day after graduation and in next two days was invited for seven more interviews not even applying for any ! Highly recommend for anyone who wish to start career in hospitality. Thanks to all Reception Academy team members , really appreciate your work!:)

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9 Hotcourses user(s) found the following review helpful.
Reception Academy course
by Indira Nair - August 2012

Well firstly I want to say thank you to the Reception Academy staff, specially Daniel my tutor. A funny adorable person and made our July class interesting, exciting lessons an always motivated us not to give up and always aim high! Because there's always something out there for everyone of us! I never though I could do it but I did, I finally got graduated on the 3rd of August, after a few days I had calls from different hotels offering me an interview! And Today I'm 100% happy I can't explain how happy i am for having this opportunity to work in the hospitality industry at myhotels(Bloomsbury) it's a 4* luxury boutique hotel, just half an hour from home hooraaay hehee, they offered me a job because I am a bubbly smiley person she said i was too easy with the questions at the interview, so they welcomed me to their team. I start work on Friday but I already love them because they are so nice and friendly to people I can say this because I had a one day trial with them and thy actually make you feel like home. I would definitely recommend this training course to anyone who's willing to have a career in the hotel industry. I don't regret any minute of it and if I was to repeat and do it again I would. Thank you so much and I hope Reception Academy expands worldwide!

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4 Hotcourses user(s) found the following review helpful.
A fantastic course well worth the investment!
by Anon - January 2012

Extremely engaging, operational and diverse. Great team, with extensive knowledge of the hospitality industry. A thoroughly enjoyable and motivational experience. If you work hard you will get rewarded.My reward is working for the Radisson Edwardian Berkshire, just one of the numerous hotels that the Reception Academy is in conjunction with. A highly recommended course!!

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2 Hotcourses user(s) found the following review helpful.
Diploma of Professional Hotel Receptionist
by Marco - November 2011

The coure is a very good combination of practical exercises and theory. It's complete and well thought. The team is always very happy to support the students.

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Please note reviews of Hotel Receptionist & Opera PMS Hotel Software - 4 Week Course are the subjective opinions of Hotcourses members and not of Hotcourses Ltd.