Training officers provide, or organise the provision of training for staff within an organisation. This can involve delivering training personally or arranging training events through other colleagues or external providers, consultants or academic institutions and training centres.
Some training officers may be responsible for a specific area such as management development or health and safety. Those with a general role will have a wide range of responsibilities, which could include:
Senior training officers may liaise with line managers to assist in identifying training needs and making sure that training meets the objectives of the organisation.
Working Environment
Working hours are usually 9am to 5pm, Monday to Friday. More flexible hours may sometimes be required, for example if they are involved in residential courses or workshops, or if a shift system is in operation.
Training officers are based in an office, and may be expected to travel between company sites or to training venues, such as hotels or conference centres.
Training Officer Related Skills
To be a training officer you should:
- be committed to training and development
- be able to relate to staff at all levels
- have excellent spoken and written communication skills
- have good organisation skills
- be able to plan ahead and manage time
- be good at encouraging and motivating people
- have negotiating and influencing skills
- have the ability to write clear reports and keep accurate records, including accounts and budget information
- have good computer skills.
Training Officer Career Opportunities
Training officers work for a variety of employers. These include banks, local authorities, central government, the health service, hotels, retail organisations and manufacturing industries. Depending on the size of the organisation, they may be part of a training team or of the human resources/personnel department. Some training officers work for commercial training providers that run courses for other organisations.
There are opportunities throughout the country and abroad. Competition for jobs is fairly intense.
Smaller companies may not offer much scope for progression. Larger organisations may offer the opportunity to progress to senior training officer or training manager (see Training Manager profile).
It may be possible to become a freelance trainer or consultant. Since there is a growing tendency for companies to bring in outside experts, opportunities for freelance trainers are increasing.