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Data entry clerks are responsible for updating, maintaining and retrieving information held on computer systems. They also work with information which is being transferred from paper-based records onto computerised systems. Examples of work include: entering personal details of new sales clients; entering details of adverts on a classified page in a newspaper; and transferring paper-based survey results for a market research company.
Information entered onto a computer system can be text or numerical, and is normally held on spreadsheets or databases. The software packages used may be generic, or they could be specially designed for a company's specific requirements.
Data entry clerks are employed across a range of sectors, including sales and marketing, banking, medical administration and education. The role is often combined with the job of customer service assistant and call centre operator. For details about these roles, see these profiles in the Retail Sales and Customer Service family.
The job is normally office-based.
With experience, you may be able to move into a supervisory position, overseeing a team of clerks. There may be opportunities to train and mentor new recruits in the particular data entry systems being used.
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