Find UK courses - part time courses, undergraduate, postgraduate courses

What would you like to learn?

* mandatory
Advanced search Find a course provider

Cinema/Theatre Usher

Interested in Cinema/Theatre Usher? Click on the links below.

Cinema/Theatre Usher

Cinema/Theatre Usher Career Details

Ushers/usherettes work in cinemas, theatres and concert halls. In cinemas they may be known as cinema attendants, customer service assistants or crew members.

Before a show they check tickets and show people to their seats. They may sell programmes, and might sell refreshments from trays or kiosks during the interval. The work involves dealing with difficult customers and late arrivals, and helping those with special needs to their seat. During the performance they deal with problems or complaints, referring customers to the manager when necessary.

Ushers/usherettes may be required to re-stock the refreshment kiosks and trays. They also collect litter and tidy up after the performance.

Some cinemas are now adopting a multiskilling approach to staffing. This may mean that an usher/usherette may also work as a cafe or bar attendant or in the box office. This position would often be advertised as front of house staff.

Working Environment

Theatres and cinemas are usually open for performances in the afternoons and evenings, so shift work is required. Part-time work is common.

Uniforms are provided.

Cinema/Theatre Usher Related Skills

As a cinema or theatre usher/usherette you should:
  • enjoy dealing with people
  • be polite and helpful
  • have good communication and customer service skills
  • be able to keep calm in an emergency
  • be able to handle money and work out change
  • enjoy working as part of a team.

Cinema/Theatre Usher Career Opportunities

The entertainment industry is buoyant at the moment and cinemas and theatres are very popular.

Cinemas are usually owned and operated by large leisure groups who regulate recruitment, wages, salaries and conditions of service for all their staff. Promotion within the group to ticket sales, cashier, assistant manager, relief manager and eventually manager may be possible.

In theatres, concert halls and smaller cinemas you would normally be part of a small team and could expect to gain considerable all-round experience as a result. This could lead to promotion to supervisor within the team, or possibly at some other venue.

Further Career Information

If you would like to know more about a career as an Cinema/Theatre Usher related facts, statistics, articles and websites.

Career Steps

Not quite sure about a career as a Cinema/Theatre Usher? Try our step-by-step career guide to reaching your chosen career.

Career Courses

Not quite qualified to be a Cinema/Theatre Usher? Take a look at Training Cinema/Theatre Usher courses, our course browses or use our search form and find courses which will help you on your chosen career path.