Sales assistants are responsible for providing services to customers in retail outlets, this involves dealing with customers, selling goods, handling payments and making sure goods are attractively displayed.
They help customers find the goods they want and offer advice on the availability of stock and any special promotions. Assistants also give information on products and prices and sometimes arrange ordering and delivery.
In specialist stores assistants will need specialist product knowledge and will have tasks which are specific to the type of product, such as measuring and cutting fabric in a fabric store. In smaller shops tasks will be more varied, and may include arranging window displays and receiving stock deliveries.
Sales assistants generally work 37 or 38 hours a week, including evenings and weekends. Part-time work is very common and assistants may work a shift pattern.
Assistants spend a lot of time on their feet and may be required to lift and carry items of stock.
Many stores provide a uniform.
To be a sales assistant you should:
Retail is a growing industry. There are shops and stores of all shapes and sizes, from small independent shops (such as newsagents or pet shops), to larger department stores.
Opportunities can be found nation wide. Many stores/retail operations now have their own web sites advertising vacancies and training schemes. Promotion prospects can be excellent, particularly in larger organisations committed to staff training. Progression would usually be to supervisor level then possibly onto management positions.
If you would like to know anything about Sales Assistant that does not appear on Hotcourses, further information can be found below.