What does a Civil Service Admin. Officer do?
Civil Service administrative officers work in a broad range
of fields. Within the Civil Service there are over 170
departments, agencies and devolved administrations
dealing daily with developing and implementing policies,
researching and advising government ministers, and
generally ensuring the smooth running of the machinery
Administrative officers carry out
the day-to-day clerical duties. The actual work depends
on the department or agency they are based in. Duties
- using photocopiers, franking
machines, fax machines and other office equipment
- dealing with the public on the phone or in person,
and replying to letters
- researching information
to answer public enquiries
- checking and
updating records both manually and on computer
With experience and additional
training they could deal with financial accounts,
complicated enquiries or complaints, or take on more
specialist work related to their department.
What's the working environment like working as a Civil Service Admin. Officer?
Most staff work between 35 and 40 hours a week. In
departments where a service needs to be provided
outside normal office hours, shift systems operate.
Many posts operate on a flexitime system and part-
time and job share opportunities are available.
Most posts are office-based although some travel
to external meetings, conferences or training courses
may be required.
What does it take to become a Civil Service Admin. Officer?
As a Civil Service administrative officer, you should:
- be able to work well as part of a team
good communication skills, both spoken and written
- have good organisational and time management
- have a methodical approach to work and
be able to pay attention to detail
- be able to
handle confidential information responsibly
basic computer and administration skills
- be able
to follow procedures and take personal responsibility for
- be interested in public service.
Foreign language and numerical skills are also
Civil Service Admin. Officer Career Opportunities
The Civil Service is a huge organisation employing
around half a million people, making it one of the
country’s largest employers.
structured promotion systems linked to an appraisal
system and it is possible to move into a junior
management post or a more specialised area of work
such as accounts. Most people tend to stay in the
department they were recruited into, but it is possible to
apply for jobs within other departments.
If you would like to know anything about Civil Service Admin. Officer that does not appear on Hotcourses, further information can be found below.
Vacancies are advertised in Jobcentres or Jobcentre Plus offices, the press, and increasingly on Civil Service websites.Civil Service Careers
Tel: 01252 776 935
Facts and Stats:
- The Ministry of Defence is British Industry''s largest single customer
Every year, civil servants are responsible for public spending of around £300bn
If every MP turned up at the chambers of the House of Commons at the same time, there would not be enough seats for them all to sit down