IT trainers design, deliver and manage information and
communications technology (ICT) training courses. They
work with clients from different backgrounds and
different levels of ability ranging from beginners to
advanced. Trainers work for colleges, training
companies, voluntary groups and on a self-employed
basis. They also work in the training and development
departments of larger companies and public sector
Training generally fall into two categories: desktop software applications – word processing, databases, spreadsheets, internet and email, presentations and desktop publishing; and technical areas, such as programming, web design, networking and PC maintenance. IT trainers usually specialise in one or the other, although it is possible, with sufficient expertise, to cover both fields.
The work varies according to the structure of the employing organisation, the client group, whether they are self-employed, and any specialist skills they have. It could involve training a first-time user in computer basics on a one-to-one basis, or training a group of payroll staff in a company's bespoke accounts and payments package.Typical duties include:
IT trainers working for a training and development department of a company or organisation will be expected to identify employee skills gaps, and design and deliver programmes which help the organisation meet its current and future business needs.
A great deal of training is now available online, so trainers may be involved in supporting learners in a virtual learning environment (VLE). See the profile for Online Tutor in the Education and Training family. If working for a college, adult education service or library, there may be an element of outreach work to attract new learners to training courses.
Full-time trainers usually work a 37- to 40-hour week,
Monday to Friday, but may need to work evenings or
weekends to meet client requirements. Part-time work is
IT trainers work in classroom environments, in training centres and offices, colleges, libraries or sometimes at a client’s home. If working for a commercial training company, trainers are likely to have to travel both locally, regionally and nationally.
A driving licence is helpful, particularly if travelling between training centres, clients or offices.
To be an IT trainer you should:
Knowledge of minority languages may be required, depending on the client group.
There is a growing demand for IT trainers. Large organisations with their own IT departments employ their own trainers and there are many other opportunities for IT trainers with software providers. There are several government initiatives aimed at raising the level of IT literacy within the UK, taking place in further and adult education colleges, libraries and training companies, thus increasing demand for qualified trainers. IT trainers can also be self-employed.
Progression can be to senior trainer, departmental manager or area training coordinator. For freelance work, training consultancy or technical authorship may be an option.
Moving between organisations is generally quite common in IT work. IT trainers can also move into different types of IT work, depending on their skills, or develop their training skills to include other business-related subjects.
If you would like to know anything about IT Trainer that does not appear on Hotcourses, further information can be found below.
Joint Examining Board (JEB)
30A Dyer Street
Tel: 01285 641747
The Computer Technology Industry Association(CompTIA)
Cisco Systems (UK and Ireland)