What does a Secretary do?
Secretaries provide administrative support to one or
more people in an organisation. Their duties and
responsibilities could vary greatly according to the
employer, but may include:
- using word
processors, spreadsheets and databases to type
documents and update records
- answering the
telephone and dealing with enquiries
appointments and keeping diaries
- preparing and
distributing papers and documents for meetings and
taking minutes, possibly using shorthand
with incoming and outgoing post
- drafting letters
and other documents
- word processing or typing
letters and other documents, possibly using audio
- maintaining a filing system.
Well-qualified secretaries, including graduates, may
also do work like compiling accounts, controlling budgets
and presenting reports and statistics.
What's the working environment like working as a Secretary?
Secretaries usually work 9am to 5pm, Monday to Friday.
They could be asked to work extra or flexible hours at busy
Part-time work, job sharing and temporary
work are available.
What does it take to become a Secretary?
To be a secretary you should:
- be efficient, well-
organised and good at time management
good communication skills, both spoken and written
- have an excellent command of grammar, spelling and
- be able to work accurately and pay
attention to detail
- have an understanding of
- have good keyboard skills and
confidence with a range of word processing and
- be able to deal with
- be able to work
unsupervised on your own initiative
- work well
Secretary Career Opportunities
Secretaries are found in all types and sizes of
organisations, both in the private and public sectors.
Opportunities may exist to become personal
assistant to a senior manager or an office manager.
Further specialist training is available to become a farm,
medical or legal secretary (see the Farm/Medical/Legal
With further qualifications,
experienced and well-qualified secretaries could become
college lecturers, teaching secretarial skills to students.
For more information, see the profile for Lecturer:
If you would like to know anything about Secretary that does not appear on Hotcourses, further information can be found below.The Council for Administration
6 Graphite Square
Tel: 020 7091 9620
www.cfa.uk.com Institute of Qualified Professional Secretaries
24-28 St Leonards Road
Tel: 0844 8000 182
www.iqps.org London Chamber of Commerce and Industry Examinations Board
Education Development International plc
Siskin Parkway East
Middlemarch Business Park
Tel: 0870 720 2909
1 Giltspur Street
Tel: 020 7294 3500
Tel: 01223 553 998