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How to become a Medical Secretary

medical secretary careers

What does a Medical Secretary do?

Medical secretaries provide doctors, nurses, medical researchers and medical administrators with administrative and secretarial support in health centres, hospitals, medical schools or pharmaceutical companies.

Depending on the setting, duties and responsibilities could include:

  • dealing with patients to make appointments
  • updating patient records
  • using a computer for typing correspondence or updating medical notes
  • answering telephone enquiries
  • maintaining a filing system
  • liaising with other health professionals.
Some medical secretaries may act as personal assistants to health service managers or senior medical staff, and could be asked to arrange meetings, keep diaries and organise travel arrangements.

What's the working environment like working as a Medical Secretary?

Most medical secretaries work from 9am to 5pm, Monday to Friday. Flexitime and part-time work is often available.

Most of the working day is spent sitting at a desk in an office.

What does it take to become a Medical Secretary?

To be a medical secretary you should:

  • have a keen interest in health and medical matters
  • have good organisational skills
  • have good communication skills to deal with patients and relatives in a sympathetic way
  • be able to pay attention to detail, as the role often involves working with complex medical terminology
  • be able to work as part of a team
  • be able to work under pressure
  • have good keyboard skills
  • respect confidential information.

Medical Secretary Career Opportunities

There are opportunities for medical secretaries all over the UK, working in GP's surgeries, health centres, National Health Service or private hospitals, or supporting academic staff in medical schools. Medical secretaries can also work in the pharmaceutical industry and in complementary medicine. Some are employed by agencies.

Some medical secretaries develop their skills and become personal assistants, either in the health care field or in industry or commerce. It is possible to progress to become and office manager or general practice manager.

Further information

If you would like to know anything about Medical Secretary that does not appear on Hotcourses, further information can be found below.

Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR)
Tavistock House North
Tavistock Square
Tel: 020 7387 6005

NHS Learning and Development Service
Tel: 08000 150 850
Email: learning@nhscareers.nhs.uk

Courses to help you become a Medical Secretary