General clerks, also known as clerical workers, clerical assistants or administration assistants, deal with the more routine administrative tasks in an organisation. Duties are likely to include:
Clerks work between 35 and 40 hours a week, Monday to Friday. Depending on the employer, flexitime, part-time or job sharing may be available. Sometimes, overtime working may be necessary.
The work is office-based. General clerical assistants usually work seated at a desk, often with a computer terminal. They communicate with other staff, outside organisations or members of the public by post, telephone, fax or e-mail.
To be a general clerk, you should:
Information technology has reduced the number of purely clerical jobs, especially those in non-specialised areas. However, general administrative/clerical assistants are still employed by most organisations and companies throughout the country. Employers include industrial and commercial organisations, public utilities, local government, the civil service and the health service.
In those organisations employing large numbers of general clerical assistants, promotion may be possible to senior clerk, supervisor, section head or office manager. Some may offer transfers to other departments or the chance to specialise in a specific area of clerical work.
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