Mortgage advisers analyse customers’ financial
circumstances and recommend a suitable and affordable
mortgage. Information on a number of mortgage
products is offered so that the customer can make an
They advise clients on the house-buying process and how to make applications. They would discuss the impact of a decision on any other financial commitments or investments; and highlight the rules regarding repayment and mortgage protection.
Mortgage advisers are governed by the Financial Services Authority (FSA) ‘Mortgage Conduct of Business’ regulations and so they must act in an impartial and ethical manner. Contact the FSA for further details.
As well as working with clients, mortgage advisers liaise with other professionals, such as estate agents, conveyancing clerks and valuers. Mortgage advisers could also be independent financial advisers (IFAs) who advise on a number of other financial products, eg pensions and life assurance, as well as mortgages. See Financial Adviser/Consultant profile.
Hours vary depending on the employer. Those working
for organisations such as banks and building societies
usually work between 9am and 5pm, Monday to Friday
and sometimes on Saturdays. Independent advisors
often have to meet clients in the evening and sometimes
The work is office based, but independent advisors may visit clients in their homes.
As a mortgage adviser you should:
Mortgage advisers may work in banks, estate agencies,
brokerages or independently. If working for a bank or
building society, they usually give advice only on their
Some mortgage advisers become independent financial advisers (IFAs) or move into insurance broking, after taking further qualifications.
If you would like to know anything about Mortgage Adviser that does not appear on Hotcourses, further information can be found below.
Institute of Financial Services
4-9 Burgate Lane
Tel: 01227 818609
Chartered Insurance Institute
Tel: 020 8989 8464
The Chartered Institute of Bankers in Scotland
38b Drumsheugh Gardens
Tel: 0131 473 7777
Financial Services Authority
25 The North Colonnade
Tel: 020 7066 1000