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How to become a Bank Manager

bank manager careers

What does a Bank Manager do?

Bank managers are responsible for generating new business, setting and achieving targets, and motivating, leading and developing their staff. They may manage a single large branch or several smaller branches in a local area.

Bank managers work in the increasingly competitive environment of financial services provision, where marketing and selling of financial products and services is a major part of the job. Managers need a thorough knowledge of their own and their competitors' products, which can include mortgages, loans, shares, business options, and insurance packages.

Managers spend a lot of time out of office visiting business clients, and attending meetings and conferences. They also work closely with local chambers of commerce, development agencies, and other professionals such as solicitors, accountants and estate agents. In some branches there may be a separate business manager.

The branch manager will also compile, interpret and present management information and reports, both to the staff within the branch and to head office.

What's the working environment like working as a Bank Manager?

Working hours are usually 9am to 5pm, Monday to Friday. Some branches open on Saturday mornings.

Offices are generally modern and open plan. Time is split between the office and visiting clients or attending meetings. A manager responsible for several branches will be expected to travel regularly between them. A driving licence is essential. Formal business dress is expected.

What does it take to become a Bank Manager?

As a bank manager, you should be:

  • experienced in management, ideally within the financial sector
  • able to lead and motivate staff to meet targets
  • in possession of marketing, sales and IT skills
  • business focused, with a good knowledge of the local economy
  • able to deal courteously with customers, with tact and confidentiality
  • able to communicate effectively, and build long-term working relationships
  • able to negotiate, solve problems and make effective decisions
  • honest and have high levels of integrity
  • able to work as part of a team
  • able to adapt to change.
Language skills are useful if working in investment or international banking.

Bank Manager Career Opportunities

Branch managers may progress to regional management positions. Opportunities also exist within a bank’s head office in specialist roles such as treasury, finance, training, planning or human resources.

There are also opportunities to specialise in individual banking, business banking, investment banking or working with regulatory bodies, such as the Financial Services Authority (FSA).

As banks now offer services via telephone, television and the internet, the number of branches has reduced. In contrast, opportunities in regional call centre operations have increased significantly.

Further information

If you would like to know anything about Bank Manager that does not appear on Hotcourses, further information can be found below.

Financial Services Skills Council (FSSC)
51 Gresham Street
Tel: 020 7216 7366

Institute of Financial Services
IFS House
4-9 Burgate Lane
Tel: 01227 818609

The Chartered Institute of Bankers in Scotland
Drumsheugh House
38b Drumsheugh Gardens
Tel: 0131 473 7777

Facts and Stats:

  • It is estimated that there is £30 billion of unclaimed cash and other assets held by various institutions around the country. This includes £10 billion in money, £5 billion in pensions and £7 billion in shares and dividends
  • Online trading on the stock market has become one of the fastest growing industries in America. There are now five million internet investor accounts with specialist online brokerages, and analysts believe that this will treble during the next two years
  • A bank in Houston, Texas has recently introduced the world's first cash machine capable of recognising the iris (the coloured part of the eye). Bank customers can access the machine by inserting their card and then just staring

Courses to help you become a Bank Manager